Client Center

Find the right next step.

Reach your carrier, get help with a claim, or ask CoreShield to review a policy or certificate request.

Talk with CoreShield · (844) 504-CORE
  1. 01
    Choose your priorities

    Start with the help you need.

  2. 02
    Find the right path

    Understand the next conversation.

  3. 03
    Share your request

    Bring related questions together.

Your starting point

What would you like to work on?

Choose the priorities that interest you, or browse all 5 services below.

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Get to the right support.

Explore the purpose of each service. Add only the services you want to discuss.

Choose up to three services to compare

Billing & carrier contacts

Use the published carrier directory or ask CoreShield for help finding your next step.

How this service helpsLocate carrier billing support and prepare questions about a bill or payment process.
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Claims advocacy

Ask CoreShield to help clarify contacts, next steps, or an unresolved service issue.

How this service helpsPrepare a support request about a claim that has already been reported to the insurer.
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Policy service request

Organize a document, information, or policy change request for CoreShield.

How this service helpsTell the service team what needs review and how to contact you.
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Report a claim

Find the carrier’s published claims channel. Contact CoreShield if you need help locating it.

How this service helpsReach the insurer promptly and prepare the information requested by its reporting process.
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Request a certificate of insurance

Tell CoreShield who needs evidence of insurance and what needs review.

How this service helpsOrganize the certificate holder, delivery, and requirement questions for the service team.
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A support request does not report a claim, make a payment, extend a deadline, issue a certificate, or bind, change, or cancel coverage. CoreShield will review the request and confirm the next steps.

Client Portal

Find the right place to manage your insurance.

Payments and claims are handled by your insurance company or the service provider you select. This directory does not confirm coverage or a CoreShield carrier appointment.