Client Center

Policy Service Request

Ask us to review a policy service need.

Organize a document, information, or policy change request for CoreShield.

Talk with CoreShield · (844) 504-CORE
  1. 01
    Choose your priorities

    Start with the help you need.

  2. 02
    Find the right path

    Understand the next conversation.

  3. 03
    Share your request

    Bring related questions together.

Policy service request

Tell us what you need help with.

Tell the service team what needs review and how to contact you.

Select the topics you want to include. Nothing is selected for you.

Choose a topic to build your discussion agenda.

Have these details ready

Named insured, carrier, type of request, and the date relevant to your request.

A useful distinction

Submitting a request does not bind, change, renew, or cancel coverage. Changes require review and confirmation by the authorized party.

Explore & compare

See how the services fit together.

Explore the purpose of each service. Add only the services you want to discuss.

Choose up to three services to compare

Billing & carrier contacts

Use the published carrier directory or ask CoreShield for help finding your next step.

How this service helpsLocate carrier billing support and prepare questions about a bill or payment process.
Explore this service

Claims advocacy

Ask CoreShield to help clarify contacts, next steps, or an unresolved service issue.

How this service helpsPrepare a support request about a claim that has already been reported to the insurer.
Explore this service

Policy service request

Organize a document, information, or policy change request for CoreShield.

How this service helpsTell the service team what needs review and how to contact you.
Explore this service

Report a claim

Find the carrier’s published claims channel. Contact CoreShield if you need help locating it.

How this service helpsReach the insurer promptly and prepare the information requested by its reporting process.
Explore this service

Request a certificate of insurance

Tell CoreShield who needs evidence of insurance and what needs review.

How this service helpsOrganize the certificate holder, delivery, and requirement questions for the service team.
Explore this service
A support request does not report a claim, make a payment, extend a deadline, issue a certificate, or bind, change, or cancel coverage. CoreShield will review the request and confirm the next steps.